Contessa - Herringbone Mesh Mosaic Glazed Porcelain Tile by Emser - The Flooring Factory

Emser Tile

Contessa - Herringbone Mesh Mosaic Glazed Porcelain Tile by Emser

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Color:

Dama
Oro

Sizes:

Herringbone Mosaic 9"x11"

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Can't show the price due to manufacture Minimum Advertised Price Policy

Minimum Internet Order 350 sq.ft (Any quantity can be ordered in the store).
Special Order item. Shipped to you in 5 days or less!

In-Store selection may vary. In-Store prices and return policies may differ from those online.

Material

porcelain

TECHNICAL SPECIFICATIONS

2 Colors | 7 Sizes

Technical Specifications

Nominal Size (in.)	12 x 24	18 x 18	13 x 13
Edge Detail	Pressed	Pressed	Pressed
Finish	Matte	Matte	Matte
Faces	10	9	10
Thickness (in.)*	23/64	23/64	5/16
Lbs/PC	7.5	8.20	3.90
Grout Joint Recommendation (in.)	3/16	3/16	3/16

Nominal size (in).	11 x 23	24 x 24	23 x 23
Edge Detail	Rectified	Pressed	Rectified
Finish	Polished	Matte	Polished
Faces	20	10	10
Thickness (in)*	25/64"	25/64"	25/64"
Lbs/PC	8.05	17.64	17/19
Grout Joint Recommendation (in.)	1/8"	3/16"	1/8"

Nominal size (in).	3" x 6"	2" x 2" on 13" x 13" Mesh	Herringbone on 9" x 11"
Edge Detail	Rectified	Cut	Cut
Finish	Matte / Polished	Matte	Matte
Faces	20
Thickness (in)*	23/64"	5/16"	25/64"
Lbs/PC	0.44	3.31	1.81
Grout Joint Recommendation (in.)	3/16"	3/16"	3/16"

* Tile thickness could vary based on size. Larger format tiles will have a higher thickness.

**TIP ( Testing is in progress, and results will be available soon.)

Testing (Matte Results Only. Polished Testing is in Progress.)

Method	Results
Abrasion Resistance C1027*	IV
Breaking Strength C648	≥350
Chemical Resistance C650	Resistant
Water Absorption C373	≤0.5%
DCOF AcuTest WET	<0.42 (Polished) >0.42 (Matte)
Freeze-Thaw Cycling C1026	Resistant
Scratch Hardness MOHS	7
Shade Variation	V2
Pre-Consumer Recycled Content	0%
Post-Consumer Recycled Content	0%
VOC	None

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Download 3 Part CSI

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* The beauty of high gloss or polished products may be susceptible to scratching that is more visible on the surface of the tile.

**TIP ( Testing is in progress, and results will be available soon.)

SIZES AND TRIM

24" x 24" Matte

23" x 23" Polished

12" x 24" Matte

11" x 23" Polished

18" x 18" Matte (actual size 17.72" x 17.72")

13" x 13" Matte (actual size 12.99" x 12.99")

3" x 6" Matte/Polished

2" x 2" Mosaic on 13" x 13" Mesh (actual size 12.6" x 12.6")

Herringbone Mosaic on 9" x 11" Mesh

3" x 13" Floor SBN (actual size 2.95" x 12.99")

USAGE

USAGE TYPES:	YES/NO
COMMERCIAL FLOOR*	Yes
RESIDENTIAL FLOOR	Yes
RESIDENTIAL AND COMMERCIAL WALL	Yes
SHOWER WALL	Yes
SHOWER FLOOR	Yes
STEAM SHOWER	Yes
KITCHEN COUNTER	Yes
STOVE AREA	Yes
FIREPLACE FACADE	Yes
COVERED EXTERIOR WALL FREEZING CLIMATES	Yes
COVERED EXTERIOR WALL NON-FREEZING CLIMATES	Yes
UNCOVERED EXTERIOR WALL FREEZING CLIMATES	Yes
UNCOVERED EXTERIOR WALL NON-FREEZING CLIMATES	Yes
COVERED EXTERIOR FLOOR FREEZING CLIMATES	Yes
COVERED EXTERIOR FLOOR NON-FREEZING CLIMATES	Yes
UNCOVERED EXTERIOR FLOOR FREEZING CLIMATES	No
UNCOVERED EXTERIOR FLOOR NON-FREEZING CLIMATES	No
POOL DECK	No
POOL WATERLINE	Yes
INSIDE POOL	Yes
SPA / HOT TUB	Yes
UV/ SUN EXPOSURE SENSITIVE	No

* Emser recommends a .50 or greater DCOF for Commercial Dining Floors.

**TIP ( Testing is in progress, and results will be available soon.)

The usage chart is provided as a general guide only. Actual job site conditions may change a product’s suitability for a specific application. If special conditions apply, please contact an Emser representative for clarification of use prior to purchasing.

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Shipping and Delivery Times

Note: All the orders are shipped from California

Pick up You can pick up your order from any of our nearest locations for no extra charge unless your product is special order.

Standard Ground, Normally arrives in 1-7 business days

Accessories may be shipped to the 48 contiguous United States via Standard Ground service. You can expect your order to arrive within 1-7 full business days. Business days are Monday-Friday, excluding federal holidays within the United States.

Freight Delivery, Normally arrives in 2-8 business days

Heavy item(s) must be shipped separately via ground freight (freight trucking companies like: Fedex Freight, Yellow Freight). Usually, oversized item(s) arrive within 2-8 full business days after leaving the warehouse. Most oversized item(s) leave the warehouse within 2 to 3 full business days. We cannot offer expedited shipping for oversized item(s). The delivery company will contact you by phone to schedule a delivery date and time window. Typically, there will be a minimum of a four-hour time frame for the delivery and an adult must be available to accept, inspect, and sign-for the delivery. The item will be delivered to your designated shipping address. The freight delivery company is not responsible for unloading the item from the truck or carrying the item into the building. Your package is likely to be heavy and large; therefore, we recommend that you have someone with you to help unload the item from the truck and carry it inside. The total charge does not include lift gate service, inside delivery and removal of cartons.

NOTE: our in-store returns policy is different than our online shopping site.

Return Policy: (30 Days for Stock items and 15 Days for Special order items)

We want you to be fully satisfied with every item that you purchase from theflooringfactory.com. If you are not satisfied with an item that you have purchased, you may return the item within 15 or 30 days of delivery for a full refund of the purchase price, minus the shipping cost. The items must be returned in good condition, in original boxes, and with all paperwork, parts, and accessories to ensure full credit. For no reason will merchandise be accepted after 15 or 30 days. You are responsible for the entire shipping charges (to and from). Our actual shipping cost is usually more than what you paid for your online order as we discount outbound shipping for our customers. Discounts may vary depending on the size of the order and the final destination.

We do not accept returns on moldings and other accessories such as foam underlay and glue and product overages not used.

Special Order 25% Restocking Fee

All items marked Special Order adhere to our Special Order Express return policy. All Special Order Express returns/exchanges require a 25% restocking fee be charged to the customer. Original shipping charges, sales taxes, and handling costs are non-refundable. Customers are required to ship the product back to us at their own expense in order to qualify for the refund.

Customer must return ENTIRE order. Partial returns, leftover materials and/or excess materials will not be accepted.

Returned product must be unused, in original packaging and have been properly stored. Any returns that do not meet the above criteria for refunds will only be shipped back to the customer at customer's expense. All orders in transit cannot be canceled and will be treated as a return.

To arrange a return or exchange of special order express orders, please call Customer Service at 866-563-5667.

Damaged or Defective Items (You get refund or replacement)

Please inspect merchandise carefully as to contents and conditions upon receipt. If you receive a damaged or defective item, contact a theflooringfactory.com Customer Service Specialist immediately at 866-563-5667. Please supply the Specialist with your order number, item number, and tracking number from your original confirmation e-mail. The Flooring Factory will make every reasonable effort to replace the damaged or missing items provided it was noted on the paperwork you signed at the time you received the order. No Claims will be allowed without such notes being made. You Must save any damaged material and have it available for pickup. If you submit a claim for damaged material and do not have the damaged material for us to pick up, you will be billed for the replacement material and the freight to get it to you. If you refuse an order, you will be charged the actual original freight cost, the return freight cost and any restocking fees that might apply.

Clearance Bundle Purchase/Return Policy

Must purchase full quantity as described. No partial purchase available. Quantities are limited. Available online and in-store. Returns must be entire order purchased. No partial returns/refunds available. All returns must be shipped within 15 days. Shipping/delivery costs are non-refundable. Product must be returned in the same condition as at the time of purchase.